Incident Report - Unplanned Downtime - Vodacom Gateway : 10 May 2015

Subject: Unplanned Downtime on Vodacom Gateways


Date: 2015-04-10


What Happened?

Connection between Vodacom and Vodacom ISP failed as a result of hardware failure.


What was Impacted?

Impact effected SMS, OBS, LBS and USSD on the Vodacom network only. Most transactions were recovered.


Preventative Measures?

Vodacom have implemented an additional WEB based fail over route and faulty hardware at Vodacom ISP was replaced.



A Downloadable Incident Report is available below:

pdf
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