All fault logging or technical assistance must be directed to Ticketman:

In order to provide quick resolution, please make sure you include the following information:

  • Your Integrat account name
  • Your Higate Login
  • Date/time stamp (if applicable)
  • Sample MSISDN number (if applicable)
  • As much detail as possible

This information will allow our technical teams to isolate the problem quicker and assist you promptly.